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Privacy Policy
1. Introduction
In this privacy policy, you can learn more about how Wearloom Inc. dba FitCoachStudio and affiliated companies (collectively "FitCoachStudio", "we", "us", "our") process your personal data.For our privacy notice to California residents, please see point 14.
2. Data Controller
The FitCoachStudio entity acting as controller may vary depending on the purpose of the processing. Below, you can find information on the processing of your personal data in the following situations: when you visit our website or use our app (cookies and similar tracking technologies),when you communicate with us,when you visit our social media platforms,when you partner up with us (coaches), when you are or represent a supplier, vendor or other third party, and when you apply for a job with us.Below, you can read more about the various purposes of our processing of your personal data in the different situations. You can also see which data we process, what the legal basis for our processing is, for how long we store the personal data and who we share it with. Further, in the section Your rights etc. you can read about your rights and how to contact us.To read about how your coach (who has partnered up with us) processes your personal data, please have a look at the coach's website or contact them.
3. When you visit our website or use our app
When you visit our website or use any FitCoachStudio affiliated service (e.g. via WhatsApp), we may use cookies and similar tracking technologies to collect data about your visits and use, including:Internet Protocol (IP) addresses,device or mobile IDs and/or device model and type,app profile username and password,browser information, operating system information, and/or language preferences,the location and the preceding and succeeding websites you have visited, including which pages/part/icons on the website you interacted with,applications you click on and how often, andthe pages of our website you visit, and how long you spend on each page.Further, we may conduct surveys in our app to gain feedback on certain app features or app functionality. The above data may contain personal data. The controller is FitCoachStudio. We collect the data on your use of our services in order to ensure a stable, secure and user-friendly experience on our website and in our app, as well as to keep statistics about our website visitors and app users. In some cases, data is processed in order to target marketing based on the web browser or in-app behaviour. Lastly, as a client to one of our coaches, our application and services enable you to: Record workouts, nutrition progress, weight measurementsChat with your coach
This data is recorded and can be retained and used by the Company for purposes such as ML and other improvements to our technologies, among other uses as the Company deems fit.The legal bases for our processing are:for necessary (technical) cookies and similar technologies: Article 6(1)(f) of the GDPR, as we are pursuing our legitimate interest in ensuring functionality and security of our website, and for other cookies and similar technologies: Article 6(1)(a) of the GDPR, as you have given your consent, e.g. to targeted marketing.Personal data contained in cookies will be deleted in accordance with the lifetime/period for each specific cookie. We disclose information to any third-party service providers that you have allowed to place cookies when you use the website, and we share your information with our group companies. You can read more about our cookies and other similar tracking technologies, including their lifetime and disclosure to third parties, in our Cookie Policy using the cookies widget in the lower left corner of your browser.
4. When you communicate with us
When you, as a coach or client to a coach, communicate with us directly (e.g., via email, the contact form on our website or with the FitCoachStudio support team through our app) your communication will contain personal data, e.g., your contact details (including name and email address) and other personal data you may provide us with. The controller is FitCoachStudio or the entity you have contacted.We process these personal data for the purpose of managing and answering your inquiries. The legal basis for the processing is article 6(1)(f) of the GDPR, as we are pursuing our legitimate interests in managing general inquiries. Personal data pertaining to our general communication with you (such as email inquiries) will be deleted 5 years after the end of the financial year where your last inquiry has been handled/concluded. If your communication pertains to an order, personal data will generally also be deleted 5 years after the end of the financial year in which the order was placed. In specific situations, we may defer from our general retention periods (in case of e.g. complaints, objections or other specific situations).We disclose personal data included in our account records to the relevant public authorities, including the tax and customs authorities, in connection with our statutory bookkeeping etc. We also make your personal data available to our processors who e.g. host, develop and support our IT systems, and we share your information with our group companies.Please see below regarding transfer of your personal data to third countries
5. When you visit our social media platforms
If you, as a coach or client to a coach, visit our pages at Facebook, Instagram or LinkedIn, we may process the personal data that you make available to us via the pages, including your reactions on content, likes and comments, and any sharing of our content etc. The controller is FitCoachStudio.We process these personal data for the purpose of managing our social media platforms and communicating with our followers through these platforms. The legal basis for the processing is article 6(1)(f) of the GDPR, as we are pursuing the above-mentioned legitimate interests. Your personal data is deleted in accordance with applicable data protection policies in place to the relevant social media platforms (see the links below).
6. When you partner up with us (only for coaches)
When you partner up with us as a coach, we process your personal data, including your name and contact details, such as your email, phone number, address, your social media information, as well as your billing information, and any other information you provide us. The purpose of the processing is to manage our partnership with you. The controller is the FitCoachStudio entity you have entered the partnership agreement with.The legal basis for our processing of your name and contact details, as well as your banking details, is article 6(1)(b) of the GDPR, as the processing is necessary in order for us to fulfil our end of our partnership agreement.Further, we are obligated to store bookkeeping information, including information related to payments/transactions in accordance with the bookkeeping legislation. Based on the GDPR, our legal basis in that regard is article 6(1)(c).The legal basis for our processing of your social media information and other information you provide us is article 6(1)(f) of the GDPR, as we are pursuing our legitimate interests in tailoring our partnership to you.As a starting point, we will delete your personal data 5 years after the end of the financial year where our partnership has ended. In specific situations, we may defer from our general retention periods (in case of e.g., complaints, objections or other specific situations).We disclose personal data included in our account records to the relevant public authorities, including the tax and customs authorities, in connection with our statutory bookkeeping etc. Further, we disclose your personal data to our service providers and to our processors who e.g. host, develop and support our IT systems, and we share your information with our group companies.Please see below regarding transfer of your personal data to third countries.
7. Transfer of your personal data to third countries
We transfer your personal data to countries outside the EU and EEA, when making data available to our processors and group companies, including to the UK and the US. Further, we also transfer your personal data to the UK and the US when we share personal data with our group companies in the UK and the US. The bases for such transfers arefor all third countries other than UK: the Commission Decision of 4 June 2021 on standard contractual clauses for the transfer of personal data of third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council, andfor the UK: an EU Commission adequacy decision based on article 45 of the GDPR. If you want additional information about our transfer of personal data outside the EU and EEA, including a copy of the relevant security measures, etc., you can make a request for such additional information by contacting us (see contact information below).
8. Your rights etc.
You have special rights to help you control your personal data, and we wish to make it easy for you to exercise those rights:Right to withdraw consent Where you have given your consent for our processing of your personal data, you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us, see below under "Contact". If you wish to unsubscribe to our newsletters, you can also withdraw your consent by unsubscribing in the emails you receive from us.If you withdraw your consent, the withdrawal will not affect the lawfulness of processing that has already been carried out based on your consent. Right of accessYou have the right to have confirmed whether we collect or process your personal data, and, if so, you have the right to request a copy of your personal data in a digital format.Right of rectificationYou have the right to require that we correct any inaccurate personal data concerning you, and that we complete incomplete personal data.Right of erasureIn certain circumstances, you have the right to request that we erase personal data concerning you; for example, if it is no longer necessary for the purposes for which it was originally collected.Right to restrict processingIn certain circumstances, you have the right to request that we restrict the processing of your personal data, e.g., if you believe that the personal data is not accurate or lawfully processed.Right to object to the processingIn certain circumstances, you have the right to request that we stop processing your personal data.Right to data portabilityIn certain circumstances, you have the right to receive the personal data you have provided us with in a structured, commonly used, machine readable format, and the right to have us transmit the data to another entity, where technically feasible.Complaint to a supervisory authority If you want to lodge a complaint with a supervisory authority about our processing of your personal data, you can do so by contacting the Danish Data Protection Agency via their website, File a complaint (datatilsynet.dk). You may also contact your local regulator (outside Denmark) to receive guidance on how to file a complaint, see: Our Members | European Data Protection Board (europa.eu).Further, if you are a resident in the United Kingdom, detailed information on the full content of your rights (and any conditions that may apply) is provided by the United Kingdom’s Information Commissioner’s Office and is available on their website: https://ico.org.uk/your-data-matters.You can read more about your rights in the Danish Data Protection Agency's guidelines on data subjects' rights, which is available at www.datatilsynet.dk (in Danish). Please contact us if you wish to exercise your rights. The relevant contact details are stated below.
9. Contact
Your can contact our headquarters at fitcoachstudio.com@gmail.com.
10. Privacy Notice to California Residents
If you are a consumer located in California, we process your personal information in accordance with the California Consumer Privacy Act (CCPA). This section provides additional details about the personal information we collect and use for purposes of CCPA.The sections above describe the personal information we may have collected about you within the last twelve (12) months, including the categories of sources of that information. We collect this information for the purposes of, as well as disclose it, as described in the above sections.Your CCPA Rights and Choices. As a California consumer and subject to certain limitations under the CCPA, you have choices regarding our use and disclosure of your personal information:Exercising the right to know: You may request the following information about the personal information we have collected about you (see above under Your Rights Etc.):the categories and specific pieces of personal information we have collected about you;the categories of sources from which we collected the personal information;the business or commercial purpose for which we collected the personal information;the categories of third parties with whom we shared the personal Information; andthe categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose.Exercising the right to delete: You may request that we delete the personal information we have collected from you, subject to certain limitations under applicable law.Exercising the right to opt-out from a sale: You may request to opt out of any “sale” of your personal information that may take place. We do not use, share, rent or sell the personal information of our customers for interest-based advertising. We do not sell or rent the personal information of our customers or our site visitors.Non-discrimination: The CCPA provides that you may not be discriminated against for exercising these rights.